Human Factor in Smart Industry: A Literature Review

Vander Luiz Silva, João Luiz Kovaleski, Regina Negri Pagani, Alana Corsi, Myller Augusto Santos Gomes


Purpose of the study: The objective of this study is to identify the benefits and challenges of smart industry concept to the human factor, based on the concept of Industry 4.0.

Methodology/approach: A systematic literature review was elaborated, based on structured protocols for the selection of a bibliographic portfolio of articles. A bibliometric analysis of the data and content analysis was performed.

Originality/relevance: The article discusses human work, focusing on theoretical and practical contributions of international literature. The focus scenario is smart industry, a concept in constant improvement, which currently has acquired influences from Industry 4.0.

Main results: The discussions lead us to ponder on human factor in smart industries in the categories physical and mental health at work, human performance and professional career in general. The conclusions points to the need to ensure adequate working conditions in cognitive and psychic aspects, among others.

Theoretical and methodological contributions: We present major literature articles, smart industry definitions, main technologies, and grouping benefits and challenges to the human factor.


Industry 4.0; Human resource; Work; Management

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