Knowledge Sharing Behavior in Young Working College Students: A Perspective During Covid-19
Keywords:Knowledge sharing, Young working college students, Work from home, Mechanisms for knowledge sharing, COVID-19
Purpose: to analise knowledge sharing behavior of young working college students at work-from-home in the COVID-19 pandemic.
Theoretical framework: the theoretical framework considers knowledge sharing and its different mechanisms, influence of equipment, work regime, and different college fields of study.
Design/methodology/approach: a survey was carried out with 295 young working college students. Data were analyzed by comparing means.
Originality/value: young working college students deal with knowledge in their studies and in organizations. The pandemic brought changes to work, such as the work-from-home configuration, which could have implications for knowledge sharing.
Findings: there are differences in knowledge collection between groups of people who and study the same field and the ones who work and study different fields. Also, between those who use computers, compared to those who only use cell phones for collection.
Theoretical Contributions: the result demonstrates how academic background influences organizational knowledge sharing. It also shows the importance of having the right equipment for knowledge sharing to happen effectively.
Practical Implications: managers can identify an opportunity to offer more spaces for collecting for those studying the job area and also encourage the knowledge donation. In addition, the need for adequate computers for the effective collection of knowledge in the work-from-home is evident.
Keywords: Knowledge sharing. Young working college students. Work from home. Mechanisms for knowledge sharing. COVID-19.
Aaker, D. A., Kumar, V., & Day, G. S. (1999). Pesquisa de marketing. São Paulo: Atlas.
Aderaldo, I. L., Aderaldo, C. V. L., & Lima, A. C. (2017). Aspectos críticos do teletrabalho em uma companhia multinacional. Cadernos EBAPE. Br, 15, 511-533.
Balle, A. R., Curado, C., & Oliveira, M. (2018). Knowledge donation and knowledge collection patterns in a free software community. Online Journal of Applied Knowledge Management (OJAKM), 6(2), 23-36.
Balle, A. R., & Oliveira, M. (2018). The life cycle process of knowledge sharing in free software communities: Sharing profiles and motivations. Knowledge and Process Management, 25(3), 143-152.
Balle, A. R., Steffen, M. O., Curado, C., & Oliveira, M. (2019). Interorganizational knowledge sharing in a science and technology park: the use of knowledge sharing mechanisms. Journal of Knowledge Management. 23(10),2016-2038.
Bengoa, D. S., & Kaufmann, H. R. (2014). Questioning western knowledge transfer methodologies: Toward a reciprocal and intercultural transfer of knowledge. Thunderbird International Business Review, 56(1), 11-26.
Bolisani, E., Scarso, E., Ipsen, C., Kirchner, K., & Hansen, J. P. (2020). Working from home during COVID-19 pandemic: Lessons learned and issues. Management & Marketing. Challenges for the Knowledge Society, 15(1), 458-476.
Bonacini, L., Gallo, G., & Scicchitano, S. (2021). Working from home and income inequality: risks of a ‘new normal’with COVID-19. Journal of population economics, 34(1), 303-360.
Brasil. Constituição (1988). (1988) Constituição da República Federativa do Brasil. Brasília, DF: Senado Federal: Centro Gráfico.
Bridi, Maria Aparecida et al. (2020) O trabalho remoto/home-office no contexto da pandemia COVID-19. Revista REMIR. S/N. https://www.eco.unicamp.br/remir/index.php/condicoes-de-trabalho/190-o-trabalho-remoto-home-office-no-contexto-da-pandemia-covid-19 Acesso em: 29 Apr. 2021.
Brooks, S. K., Webster, R. K., Smith, L. E., Woodland, L., Wessely, S., Greenberg, N., & Rubin, G. J. (2020). The psychological impact of quarantine and how to reduce it: rapid review of the evidence. The Lancet, 395(10227), 912-920.
Cardoso, R. C., & Sampaio, H. (1994). Estudantes universitários e o trabalho. Revista Brasileira de Ciências Sociais, 26(9), 30-50.
Camillo, C. M. (2017). Blended learning: uma proposta para o ensino híbrido. EaD & Tecnologias Digitais na Educação, 5(7), 64-74.
Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, 116, 183-187.
Cruz, R. M., Borges-Andrade, J. E., Moscon, D. C. B., Micheletto, M. R. D., Esteves, G. G. L., Delben, P. B., ... & Carlotto, P. A. C. (2020). COVID-19: emergência e impactos na saúde e no trabalho. Revista Psicologia Organizações e Trabalho, 20(2), I-III.
Cunha, L. (2020) Pandemia acelera expansão da cobertura de internet e chamadas de voz. 6 Minutos, 10 de set. 2020. https://6minutos.uol.com.br/tecnologia/pandemia-acelera-expansao-da-cobertura-de-internet-e-chamadas-de-voz/ Acesso em 29 de abr. 2021.
Etges, S. (2020) A experiência do trabalho remoto na pandemia - Teclógica. Teclógica, 11 de ago. https://blog.teclogica.com.br/trabalho-remoto/ Acesso em 29 Apr. 2021.
Field, Andy. (2009). Descobrindo a estatística usando o SPSS-2. Bookman Editora.
G1. (2020). Coronavírus: veja a cronologia da doença no Brasil. Site G1, 06 de abr. 2020. https://g1.globo.com/bemestar/coronavirus/noticia/2020/04/06/coronavirus-veja-a-cronologia-da-doenca-no-brasil.ghtml Acesso em: 29 Apr. 2021.
Garrett, S., & Caldwell, B. (2002). Describing functional requirements for knowledge sharing communities. Behaviour & information technology, 21(5), 359-364.
Goés, Geraldo, Martins, Felipe & Nascimento, Sena. (2021) O trabalho remoto e a pandemia: o que a pnad covid- 19 nos mostrou, 02 fev. 2021. https://www.ipea.gov.br/portal/images/stories/PDFs/conjuntura/210201_nota_teletrabalho_ii.pdf Acesso em: 29 Apr. 2021.
Gonzalez, J. A., & Chakraborty, S. (2014). Expatriate knowledge utilization and MNE performance: A multilevel framework. Human Resource Management Review, 24(4), 299-312.
Grant, R.M. (1996) Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 17(Winter Special Issue), 109-123.
Hair, Joseph F., Babin, B., Money, A. H. & Samouel, P. (2005). Fundamentos de Métodos de Pesquisa em Administração. Porto Alegre: Bookman.
Hair, Joseph F., Black, William C., Babin, B., Anderson, R. & Tatham, R. (2009). Análise Multivariada de Dados. Porto Alegre: Bookman.
Jackowska, M., & Lauring, J. (2021). What are the effects of working away from the workplace compared to using technology while being at the workplace? Assessing work context and personal context in a global virtual setting. Journal of International Management, 27(1), 100826.
Karkoulian, S., Harake, N. A., & Messarra, L. C. (2010). Correlates of organizational commitment and knowledge sharing via emotional intelligence: An empirical investigation. The Business Review, 15(1), 89-96.
Maciel, A., & Lando, G. (2021). Desafios e perspectivas do mundo do trabalho pós-pandemia no Brasil. Revista Espaço Acadêmico, 20, 63-74.
Malhotra, Naresh K. (2012) Pesquisa de Marketing: Uma Orientação Aplicada. Bookman.
Matherly, L. L., & Al Nahyan, S. S. (2015). Workplace quotas: Building competitiveness through effective governance of national-expatriate knowledge transfer and development of sustainable human capital. International Journal of Organizational Analysis.
Meirelles, Fernando. (2020) Uso da TI -Tecnologia de Informação nas Empresas Pesquisa Anual do FGVcia 2020. https://eaesp.fgv.br/sites/eaesp.fgv.br/files/u68/fgvcia2020pesti-resultados_0.pdf Acesso em 30 de abr. 2021.
Mendes, D. C., Hastenreiter Filho, H. N., & Tellechea, J. (2020). A realidade do trabalho home office na atipicidade pandêmica. Revista Valore, 5, 160-191.
Migdadi, M. M. (2020). Knowledge management, customer relationship management and innovation capabilities. Journal of Business & Industrial Marketing, 36(1), 111-1242020.
Modesto, M. A. (2012) Estudante-trabalhador ou trabalhador-estudante? Nuances da relação entre educação e trabalho na UFS. In: VI Colóquio Internacional de Educação e Contemporaneidade. São Crisóvão-SE, Brasil. 20 a 22 set. 2012.
Naim, M. F., & Lenkla, U. (2016). Knowledge sharing as an intervention for Gen Y employees’ intention to stay. Industrial and Commercial Training, 48(3), 142-148.
Nodari, F., Oliveira, M., & Maçada, A. C. G. (2016). Organizational performance through the donation and collection of interorganizational knowledge. VINE Journal of Information and Knowledge Management Systems.
Oliveira, E., Freitas, T. C., de Sousa, M. R., Mesquita, N. C. D. S. G., dos Reis Almeida, T., Dias, L. C., ... & Ferreira, A. P. M. (2020). A educação a distância (EaD) e os novos caminhos da educação após a pandemia ocasionada pela Covid-19. Brazilian Journal of Development, 6(7), 52860-52867.
Pavei, K. (2005). Jovens universitários e o trabalho precário. Revista de Ciências Humanas, (38), 236-276.
Queiroga, F. (2020). Orientações para o home office durante a pandemia da COVID-19 (Vol. 1). Artmed Editora.
SAP Consultores. (2020). Pesquisa Home Office 2020, dezembro de 2020. sapconsultoria.com.br/wp-content/uploads/2020/12/pesquisahomeoffice2020.pdf Acesso em 29 de abr. 2021.
Schultze, U., & Leidner, D. E. (2002). Studying knowledge management in information systems research: discourses and theoretical assumptions. MIS quarterly, 213-242.
Sher, P. J., & Lee, V. C. (2004). Information technology as a facilitator for enhancing dynamic capabilities through knowledge management. Information & management, 41(8), 933-945.
Song, J. (2014). Subsidiary absorptive capacity and knowledge transfer within multinational corporations. Journal of International Business Studies, 45(1), 73-84.
Spurk, D., & Straub, C. (2020). Flexible employment relationships and careers in times of the COVID-19 pandemic, Journal of Vocational Behavior, 119, p. 1-4.
Tønnessen, Ø., Dhir, A., & Flåten, B. T. (2021). Digital knowledge sharing and creative performance: Work from home during the COVID-19 pandemic. Technological Forecasting and Social Change, 170, 120866.
Tonet, H. C., & Paz, M. D. G. T. D. (2006). Um modelo para o compartilhamento de conhecimento no trabalho. Revista de Administração Contemporânea, 10(2), 75-94.
Tseng, S. M. (2010). The correlation between organizational culture and knowledge conversion on corporate performance. Journal of knowledge management, 14(2), 269-284.
TST – Tribunal Superior Do Trabalho. (2020) Teletrabalho, o trabalho de onde você estiver, dezembro de 2020 https://www.tst.jus.br/documents/10157/2374827/Manual+Teletrabalho.pdf/e5486dfc-d39e-a7ea-5995-213e79e15947?t=1608041183815 Acesso em 29 de abr. 2021.
Van Den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of knowledge management, 8(6), 117-130.
Van Weert, T. J. (2006). Education of the twenty-first century: New professionalism in lifelong learning, knowledge development and knowledge sharing. Education and Information Technologies, 11(3), 217-237.
Vargas, H. M., & Paula, M. D. F. C. D. (2013). A inclusão do estudante-trabalhador e do trabalhador-estudante na educação superior: desafio público a ser enfrentado. Avaliação: Revista da Avaliação da Educação Superior (Campinas), 18, 459-485.
Vries, R. E., Van den Hooff, B., & de Ridder, J. A. (2006). Explaining knowledge sharing: The role of team communication styles, job satisfaction, and performance beliefs. Communication research, 33(2), 115-135.
WHO - World Health Organization [WHO]. (2020) Listings of WHO’s response to COVID-19. WHO.int, 29 jun. 2020. https://www.who.int/news/item/29-06-2020-covidtimeline Acesso em: 29 Apr. 2021.
Wijk, R., Jansen, J. J., & Lyles, M. A. (2008). Inter‐and intra‐organizational knowledge transfer: a meta‐analytic review and assessment of its antecedents and consequences. Journal of management studies, 45(4), 830-853.
Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442.
How to Cite
Copyright (c) 2022 Andrea Balle, Valéria Soares de Oliveira, Mírian Oliveira
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Authors who publish in this journal agree to the following terms: the author(s) authorize(s) the publication of the text in the journal;
2. The author(s) ensure(s) that the contribution is original and unpublished and that it is not in the process of evaluation by another journal;
3. The journal is not responsible for the views, ideas and concepts presented in articles, and these are the sole responsibility of the author(s);
4. The publishers reserve the right to make textual adjustments and adapt texts to meet with publication standards.
5. Authors retain copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Atribuição NãoComercial 4.0 internacional, which allows the work to be shared with recognized authorship and initial publication in this journal.
6. Authors are allowed to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in institutional repository or as a book chapter), with recognition of authorship and initial publication in this journal.
7. Authors are allowed and are encouraged to publish and distribute their work online (e.g. in institutional repositories or on a personal web page) at any point before or during the editorial process, as this can generate positive effects, as well as increase the impact and citations of the published work (see the effect of Free Access) at http://opcit.eprints.org/oacitation-biblio.html• 8. Authors are able to use ORCID is a system of identification for authors. An ORCID identifier is unique to an individual and acts as a persistent digital identifier to ensure that authors (particularly those with relatively common names) can be distinguished and their work properly attributed.