INDUSTRY INNOVATIONS 4.0 PROCESS MANAGEMENT IN THE PROVISION OF SERVICES IN THE CONSTRUCTION INDUSTRY

Authors

  • Daniel de Souza Silva Junior Universidade do Estado de Santa Catarina - UDESC https://orcid.org/0000-0002-6224-8082
  • Ruan Carlos dos Santos FACULDADE SÃO LUIZ - Docente na Graduação em Filosofia e Sociologia UNIASSELVI/ Professor e Tutor na Graduação em Administração e Contabilidade UNICESUMAR/ Professor na Graduação em Teologia http://orcid.org/0000-0001-7396-8774
  • Ismael Luiz dos Santos Serviço Nacional de Aprendizagem Industrial – SENAI https://orcid.org/0000-0002-1854-7982

DOI:

https://doi.org/10.24023/FutureJournal/2175-5825/2020.v12i3.500

Keywords:

Construction 4.0, Industry 4.0, Civil Construction, Fourth Revolution

Abstract

Objective: This study aims to understand the impact of technological innovations in Industry 4.0 in the provision of services in the construction sector.

 

Project / methodology / approach: Documental qualitative approach research gathering data from reports related to the civil construction segment (CBIC, 2016a, 2016b, 2018; SEBRAE, 2020; KPMG, 2016; WEF, 2016). The research followed in six steps: formulate the problem, establish a conceptual plan, conduct the research, collect the information, analyze and undertake a general assessment (Létourneau, 2011; Silveira Gontijo & Motta Alves, 2019).

 

Findings: The knowledge circulating among professional service providers in the Civil Construction sector tends to be subjectively built from the practice of the sector operator. Craftsmanship still dominates civil construction processes, however, the industrialization of the sector through machined concrete, the use of machines and automation can make technological transformation feasible.

 

Limitations / implications of research: The access to documents or even their availability is a challenge for the dimensioning of the phenomenon of Industry 4.0 in Civil Construction. Public access publications were sought, however, an overview of the state of the art in terms of digitalization in construction processes was possible.

 

Originality/Value: The technological phenomena addressed in this article are part of a context of the Fourth Industrial Revolution that through Industry 4.0 (Madsen, 2019; Santos et al. 2019). In Civil Construction this digital transformation through automation and digitalization of processes the phenomenon of Industry 4.0 manifests itself as Construction 4.0 (Craveiro et al., 2019).

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Author Biographies

Daniel de Souza Silva Junior, Universidade do Estado de Santa Catarina - UDESC

Mestrando em Administração pela Universidade do Estado de Santa Catarina - UDESC, Santa Catarina, (Brasil). 

Ruan Carlos dos Santos, FACULDADE SÃO LUIZ - Docente na Graduação em Filosofia e Sociologia UNIASSELVI/ Professor e Tutor na Graduação em Administração e Contabilidade UNICESUMAR/ Professor na Graduação em Teologia

Doutorando em Administração pela UNIVALI. Mestre em Administração de Empresas pela UNIVALI. Especialista em Metodologia do Ensino de Filosofia e Sociologia pela FCV. Especialista em Gestão Empresarial pela FAPAG. Especialista em EAD e Metodologia Superior pela UNISOCIESC. Licenciatura em Filosofia e Ciências Sociais pela FAERPI.
Bacharel em Administração pela UFSC. Bacharel em Teologia pela FACASC. Bacharel em Filosofia pela UNISUL
Membro do Grupo. Estudos de Estratégia e Desempenho (GEEP) do CNPQ / UNIVALI

Ismael Luiz dos Santos, Serviço Nacional de Aprendizagem Industrial – SENAI

Doutorando em Administração pela Universidade do Vale do Itajaí - UNIVALI, Santa Catarina, (Brasil). Professor do Serviço Nacional de Aprendizagem Industrial - SENAI, Santa Catarina, (Brasil).

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Published

2020-09-01

How to Cite

Silva Junior, D. de S., Santos, R. C. dos, & Santos, I. L. dos. (2020). INDUSTRY INNOVATIONS 4.0 PROCESS MANAGEMENT IN THE PROVISION OF SERVICES IN THE CONSTRUCTION INDUSTRY. Future Studies Research Journal: Trends and Strategies, 12(3), 394–415. https://doi.org/10.24023/FutureJournal/2175-5825/2020.v12i3.500

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