Blockchain technology impact perception in food sector companies: a multicriteria analysis
DOI:
https://doi.org/10.24023/FutureJournal/2175-5825/2024.v16i1.763Keywords:
Supply chain, Analytic Hierachy Process, Disrupt technologyAbstract
Purpose: Analysis of food company managers’ perceptions of the need for a technological change and the managerial aspects considered most important.
Originality/value: The study highlighted the need to apply technology for food supply integration chain to improve internal and external processes and identified the aspects that contribute the most to business growth.
Methods: The research is exploratory with a quantitative approach. A structured questionnaire was used for data collection. To analyze possible decision making about implementing blockchain technology by supply chain managers, we adopted Analytic Hierarchy Process (AHP) – a multicriteria analysis method.
Results: It was observed that the best decision making would be an implementation of the blockchain (50.08%) or other technologies (34.94%) to achieve a better corporate performance. In addition, among the evaluated criteria, operational efficiency was considered the most important to managers, followed by technology, level of logistics service, quality, sustainability, and cost.
Conclusion: It was found that regardless of a company’s size, there was a consensus among managers about the need for technological changes in their companies to keep up with market trends.
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