CARVALHO, João Luiz Gilberto de; TOLEDO, Geraldo Luciano. New Construct of Managing the Expanded Experience of the Customer: Integration of the Off-Line and Online Environments. Future Studies Research Journal: Trends and Strategies, [S. l.], v. 13, n. 2, p. 203–229, 2021. DOI: 10.24023/FutureJournal/2175-5825/2021.v13i2.474. Disponível em: https://revistafuture.org/FSRJ/article/view/474. Acesso em: 22 nov. 2024.